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Privacy Policy

OutsourcingHelpers.com  ·  Last updated: June 2025  ·  Effective immediately upon publication

Welcome to OutsourcingHelpers.com (the "Website"). We respect your privacy and are committed to protecting the personal data of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or avail of our remote Virtual Assistant (VA) and professional administrative support services.

1About Us and Ownership Structure

This Website and the services offered herein are owned, operated, and managed by WingedHuman Enterprises Private Limited, a company incorporated under the laws of India, having its registered office in India.

For global operational efficiency, client coordination, and international market management, the Website functions in conjunction with its international group affiliate entity, WingedHuman Enterprises LLC, a limited liability company registered under the laws of the United States.

All payment processing, merchant operations, and local compliance requirements for international transactions are handled primarily by WingedHuman Enterprises Private Limited. Throughout this policy, references to "We", "Us", "Our", or the "Company" collectively refer to WingedHuman Enterprises Private Limited and its corporate affiliates.

2Information We Collect

We collect only the essential information necessary to communicate with you, process payments, and deliver our virtual assistant services effectively.

A. Information You Provide to Us Voluntarily

  • Contact Data: Name, business email address, phone number, and corporate billing address.
  • Business Profile Data: Company name, website URL, industry type (such as real estate, eCommerce, etc.), and details regarding the administrative tasks you wish to delegate to your virtual assistant.
  • Communication Logs: Any information you share when filling out our website contact forms, interacting via WhatsApp/Slack, or emailing our support teams.

B. Information Collected Automatically

  • Log and Usage Data: When you visit our website, our servers automatically log standard details provided by your web browser, such as your IP address, browser type, pages viewed, and the date/time of your visit.

C. Payment Information — Strict Non-Storage Policy

When you settle invoices using credit cards, debit cards, or banking rails via our payment links, all financial transactions are processed securely by our authorised payment aggregator.

We do not collect, view, or store your credit card numbers, CVVs, or online banking passwords. All payment data is encrypted and handled directly by the payment gateway infrastructure in compliance with global security standards (PCI-DSS).

3How We Use Your Information

We use the information we collect strictly for legitimate business purposes, including:

  • To match you with a dedicated virtual assistant and set up your administrative service account.
  • To process your monthly or milestone invoices and confirm receipt of payments via our gateway partners.
  • To communicate with you regarding project updates, workflow syncs, and administrative queries.
  • To maintain the security, functionality, and performance of our website.
  • To comply with statutory tax rules, accounting laws, and RBI (Reserve Bank of India) regulations governing inward foreign remittances.

4Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third-party marketing companies. We share your data only with trusted partners under strict confidentiality agreements:

  • Payment Gateways: We share transaction details with our verified payment partners (such as PayGlocal) to generate unique payment links and clear invoice settlements.
  • Service Delivery Tools: Our virtual assistants utilise industry-standard cloud applications (like Google Workspace, Slack, Trello, or your internal business CRM) to execute your administrative tasks. Your operational data is handled only within these secure parameters.
  • Legal and Regulatory Compliance: We may disclose information if required to do so by applicable laws, court orders, or law enforcement authorities to satisfy anti-money laundering (AML) and cross-border remittance mandates.

5Cross-Border Data Transfers

Because our virtual assistant operations are based primarily in India while our corporate clients operate in the United States and other international regions, your data will be securely transferred and processed across international borders.

By utilising our portal and services, you consent to this cross-border transfer of data between the US and India for the purpose of business execution and payment reconciliation.

6Data Security and Retention

We implement robust administrative and digital security measures to keep your data safe from unauthorised access, modification, or disclosure.

We retain your business records and communication logs only for as long as your service contract remains active, or as long as mandatory under Indian corporate law for standard audit and tax compliance.

7Your Rights

Depending on your geographic location, you have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to outdated or inaccurate details.
  • Ask us to delete your administrative profile from our active systems once all outstanding invoices are fully cleared.

To exercise any of these rights, please write to us at our official contact address listed in Section 9 below.

8Changes to this Privacy Policy

We may modify or update this Privacy Policy from time to time to align with new payment gateway standards or evolving data protection laws. Any updates will become effective immediately upon posting the modified version on this webpage.

We encourage you to review this page periodically to stay informed of any changes.

9Contact Us

If you have any questions about this Privacy Policy or wish to clarify how your information is managed, please contact our compliance desk:

Email: info@outsourcinghelpers.com

Corporate Office:
WingedHuman Enterprises Private Limited
HD-061, WeWork, Nesco IT Park Building 4
Nesco IT Park, Western Express Highway
Goregaon (East), Mumbai, Maharashtra 400063

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